Through outsourcing managed IT services, SMBs can reap the benefits of receiving IT support at a significantly reduced cost compared to building a comparable in-house team. Additionally, MSPs can also offer a great experience by actively managing multiple customer accounts that internal teams would not collectively have.
Another benefit to managed IT services is a greater opportunity for security expertise and successfully implemented security policies. MSPs work with standards such as PCI compliance day after day, which allows or facilitates your company to adhere to parameters and regulations in a faster and more transparent way.
For some organizations, especially in finance, healthcare, education, and other industries, this type of regulatory compliance is mandatory on the IT side and requires the expertise and knowledge that a managed service provider can offer. MSPs can mitigate risk in this way while ensuring that the experts in charge of their IT operations are always up to date on information.
Additionally, by using an MSP, organizations can project their monthly, quarterly, and annual IT spending, and are freed from having to focus on this area of operational readiness. This allows SMBs to focus on growing their business without worrying about day-to-day IT issues or requirements.
DTC uses its extensive IT experience to solve problems efficiently. Unlike break/fix providers, we employ the latest processes and software to proactively monitor endpoints, keeping systems up to date and preventing problems before they arise.
Our team is also available 24 hours a day, 7 days a week, 365 days a year (according to SLA), allowing end users to take nights and weekends off while GrupoNethexa does the work. heavy on the tasks and processes that are carried out in hours outside the conventional.
At DTC we offer this service at a flat recurring rate, staggered in levels (users, recurrence, capacity, etc.), offering a higher level of automation and a greater degree of management at higher levels according to the specified service level agreement.
End users only pay for the services they require, and can upgrade or downgrade based on business needs and demand. The end user pays a single fee for services delivered on-site, such as remote monitoring and management, help desk solutions, backup and disaster recovery, and more.
Managed IT services thus become essential operational expenses to maintain core functionality, rather than additional expenses applied during one-off troubleshooting. This is how DTC allows its end users to manage their businesses in a more fluid and efficient way. In addition, we offer SaaS-based solutions at a price that cannot be achieved with your own options.
Efficiency, consolidated resources, and customer satisfaction, together with fixed rates, the ability to offer a greater range of services and serve a larger clientele, make DTC-managed IT services the ideal solution for managing systems large and small computing for SMEs.…