Category: Managed IT Services

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Dtc: Your One Stop For Managed It Services

Information Technology (IT) managed services are processes in which an external company is contracted so that the IT infrastructure and operating model of an organization function properly, efficiently, and securely. 

The main objective of this service is to ensure the proper functioning of the daily operations of the company through constant support and maintenance.

 It makes business and operational processes more efficient and gives companies better control over their Information Technology.

Darling Tennis Center (DTC) provides many benefits, the main ones include:

Ability To Concentrate On Main Activities

As the IT provider takes over their IT infrastructure and other technology responsibilities, organizations will be able to focus on the tasks that are critical to their business. There is no need to spend time and effort learning new software or hardware that would otherwise lead to decreased productivity.

Costs Reduction

IT Managed Services provide the opportunity to reduce IT costs through better management of your technology. Providers can invest in additional upgrades to their hardware and software, resulting in a more efficient technology that saves them money in the long run.

Improved Productivity

Other benefits of managed IT services include the ability to work in real-time with your employees through interactive sessions, allowing both parties to resolve issues efficiently. These vendors also offer software and hardware that are compatible with each other, resulting in increased productivity.

Better Security

IT managed service providers can provide advanced security measures for your company’s IT systems, protecting them against unauthorized access to your data and network. IT managed service providers can also provide security enhancements on an ongoing basis, keeping your data safe at all times.

Instant Access

If a problem occurs anywhere in your organization’s IT infrastructure, IT Managed Services gives you quick access to highly trained professionals who will resolve the issue without delay. This is especially important for technical problems that occur when you are in the middle of critical processes.

Agile And Flexible

IT Managed Services can lower costs while increasing quality, benefiting any organization, regardless of its size and nature. This is possible because the professionals of these companies remain on standby if your company requires their help (during extended hours), which allows them to attend to problems as soon as they arise.

Better Communication

In IT Managed Services, trained professionals who can speak your business language are ready to provide you with a more cohesive level of communication, which is vital to a successful operation that can react quickly to changing market needs.

Introducing Darling Tennis Center’s Managed Services

First, you must understand the meaning of this concept. Managed Services are nothing more than the subcontracting of a specialized company to carry out tasks related to the internal technological environment of an organization.

Managed services encompass a series of tasks that become the responsibility of the provider, such as:

  • IT environment monitoring;
  • Service Management;
  • Availability guarantee;
  • Security management;
  • Support and maintenance, among others.

In addition to handling the technical issues of the client’s IT infrastructure, the managed service provider will act as a kind of consultant to the partner. He will analyze the possible trends that can be applied to your business and, in this way, make technology a strategic factor for business.

Darling Tennis Center offers a broad portfolio of managed services with ready solutions and all the necessary support for its IT partners to offer them to their customers and add value to sales.

In addition to the best solutions on the market, allied IT partners have a series of benefits that are segmented into 4 pillars:

Academy, Supply Chain, Support and Professional Services. Each of them supports IT partners at a certain point in their sales journey.

Get To Know Each Of Them: 

  • Academy: DTC offers workshops and intensive courses, training designed exclusively to help allies, and workshops given by specialists, among other training methods.
  • Supply Chain: Based on the controls of all stages of sales, partners will be able to provide opportunities for their clients to reduce costs and improve current assets, in addition to training them to fully and correctly manage their businesses.
  • Support: Through the three support centers that DTC offers, partners will be able to offer the best support solutions for their clients, focusing on the problem presented and the appropriate solution.
  • Professional Services: DTC offers countless resources specially developed to augment and complement the capacity of partners, to make available high-level technical and quality solutions for their clients.

Regardless of the size of the industry, all companies need technology to keep their systems running. Therefore, your IT partners must be ready to closely monitor this new market. For this, it is necessary to invest in managed services and find a provider capable of supporting you in this new journey.…

Why Managed IT Services Is Essential For Businesses

Many companies need to transform their IT areas with low investment and faster changes, without losing the efficiency of their networks. So they are looking for Managed Services providers.

It is a solution that helps companies maintain a stable and secure network infrastructure while migrating their assets to the Cloud.

This is an optimal option, especially for micro and medium-sized companies that do not have full-time IT specialists and need to restructure their technology foundations.

Therefore, despite representing an investment market that will reach $194 billion dollars by 2019, according to Markets and Markets research, Managed Services have their pros and cons.

They are an excellent opportunity for increased income and new business. If you don’t already work with managed services, you can create your own offerings or have a team run the services and make your business even more profitable.

Learn about the main advantages of adopting managed services as part of your portfolio:

Environment Monitoring

By implementing the managed services in your portfolio, your partners will have proactive monitoring of the entire infrastructure, which allows you to have a complete picture of the client’s environment.

Based on this, you will be able to support the IT managers of your clients’ companies with queries, offering 24×7 support to guarantee the total availability of services.

Cost Reduction

Another benefit of working with managed services is the savings that your partners will be able to realize. By contracting this service with a specialized provider that is a reference in this market, you will be able to use advanced resources and have personalized resources according to the needs of your partners.

Your IT partners will work with a dedicated structure to support environment optimizations, ensuring better governance of customers’ infrastructure and thus more cost savings.

Integrated Service Delivery

With managed services, your IT channel can optimize the portfolio by moving away from offering solutions that don’t communicate and investing in integrated technologies that can add value to your customer’s business.

This type of solution not only improves the development of your customers’ team but also makes it easier to manage the IT services offered by your team.

In this way, everything can be done remotely, with a management system, avoiding your IT team having to constantly go to the contracting company to review their demands.

Customer Loyalty

By choosing to implement the managed services model, your IT partners are now taking a proactive and preventative stance, reducing customer issues and churn.

This helps your IT partners always deliver quality service that adds value to customers, as well as increases customer retention and loyalty.

Beyond monitoring and responding quickly to a threat, MSS companies need to identify specific elements of clients’ security assets as they deal with different types of tools. Therefore, it is necessary to configure them continuously to reduce the probability of attacks.

Flexible Contracts

The MSS can be contracted on a monthly basis, making the containment of the client’s networks or on a timely basis in the event of an invasion or executing a correction. It is also common for an employee of the provider to be transferred to the company in order to help the IT team that is included in a specific project or to speed up a security function that was being controlled remotely.

Saving Of Resources

With flexible contracts it is possible to carry out greater control of resource expenses since there is no need to hire specialized labor to guarantee the security of the network, also generating savings in terms of salaries and an increase in benefits for workers.…